I came here to get a re-do on a job from another salon. Tanya fixed my orange-band of bleaching on my roots, and lifted my darkly-toned hair to a dusty-rose colour. I'm really stoked on the results, and she gave me good advice on the correct products to maintain my hair health. Really happy with the fix, and all round it was a successful trip. Everyone in the salon was great.
I have tried three times to make an appointment well in advance and there has always been a problem. Moving stores, hours changing, no bookings left (making a booking a week and a half in advance). I gave up, most vivios I have been to are good, but I won’t be trying here again.
The girls are all amazing in the salon. Great customer service and I walk away with a fab colour and cut every time! Thanks Emily :)
I had my first appointment here yesterday and it was lovely. The staff really knew what they were talking about and knew how to explain what they were going to do with my hair in a way I could understand. Hair looks amazing exactly what I wanted, very happy and will be coming back :)
My daughter and I booked in on the day (Wednesday the 13th Jan 2021) and got a kerasilk treatment and balayage package, they were so accomodating and so professional. Our hairdressers were 2 ladies from London and they were so nice, just happy about what they were doing, chatty and genuinely kind and very good at what they do. I have had kerasilk treatments in the past at vivo in Rotorua and Hamilton and the hairdresser complained the whole time and once they put a junior stylist on and I came out not happy. These ladies are the benchmark of great customer service, and a genuine love for hairdressing, we walked out so happy, Vivo boss people you need to pay these ladies more, they are the best I have come across in the 4 years I have been going to vivo hairdressers.
